Privacy Policy

This Privacy Policy describes how QUEPAY SOLUTIONS PRIVATE LIMITED (operating as Quedigi) collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly:

• Account Information: Name, email address, and password when you create an account.
• Billing Information: Payment details processed securely via our payment gateway partners (Razorpay/Stripe). We do not store full card details on our servers.
• Profile Information: Avatar, display name, and other optional profile data.
• Communications: Messages sent via our contact form or support channels.

2. How We Use Your Information

• To process purchases, deliver digital products, and generate invoices.
• To manage your account and provide customer support.
• To send transactional emails (order confirmations, download links, password resets).
• To improve our services, analyze usage patterns, and prevent fraud.
• To comply with legal obligations under Indian law.

3. Data Storage & Security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. We implement Row Level Security (RLS) policies to ensure users can only access their own data.

4. Third-Party Services

We use the following third-party services:

• Supabase: Database, authentication, and file storage.
• Razorpay / Stripe: Payment processing.
• Vercel: Website hosting and deployment.

Each provider has their own privacy policy governing your data.

5. Cookies

We use essential cookies for authentication sessions. No third-party tracking cookies are used without your consent.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information from your dashboard.
• Request a complete export of your data.
• Withdraw consent for marketing communications at any time.

7. Data Retention

We retain your data for as long as your account is active or as required by law. Purchase records and invoices are retained for a minimum of 8 years as required by Indian tax regulations.

8. Contact Us

For privacy-related inquiries: